Plumbing emergencies don’t wait for business hours — and neither do we. Benjamin Franklin Plumbing of Fort Worth provides 24/7 emergency plumbing response across Fort Worth, Arlington, Mansfield, Grand Prairie, and Burleson. If something on this page matches what you’re dealing with right now, skip the reading and call 817-983-7876 — we’ll get a licensed technician headed your way.
A plumbing emergency is any situation that poses an immediate risk of water damage, property damage, health hazards, or loss of essential water service to your home. The most common emergencies we respond to in the Fort Worth area include burst pipes, active flooding or water gushing from a fixture or wall, sewer line backups pushing waste into living spaces, complete loss of water supply, gas line leaks where you can smell sulfur or rotten eggs, and slab leaks that are actively saturating your foundation.
If water is flowing where it shouldn’t be, sewage is backing up, or you smell gas, don’t wait — those situations get worse quickly. Shut off your main water valve (or evacuate in the case of a gas smell) and call us immediately at 817-983-7876. Our dispatch team will assess your situation over the phone and send a licensed technician as quickly as one is available.
Not sure whether your issue is urgent? Call anyway. We’d rather talk you through a simple fix over the phone than have you wake up to a flooded kitchen. Learn more about our emergency plumbing services.
After-hours pricing is one of the first things homeowners ask about, and the answer is simple: you’ll know the cost before we dispatch. When you call us outside of standard business hours — whether it’s 10 p.m. on a Tuesday or noon on a Saturday — our dispatch team will explain any applicable fees upfront before scheduling the visit. You’ll know what to expect before a technician leaves our shop.
Our goal is to make emergency service accessible, not to penalize you for having a pipe burst at an inconvenient time. We provide the same upfront pricing approach at midnight that we use at midday: you see the cost of the repair before any work begins, and you approve it before our technician picks up a wrench. There are never hidden fees or surprise charges added after the fact.
For homeowners in Fort Worth, Arlington, Mansfield, Grand Prairie, and Burleson, having a plumber you can call at any hour without worrying about bill shock is worth its weight in copper pipe. View our current specials.
First, locate and shut off your main water supply valve. In most Fort Worth homes, the main shutoff is near the water meter at the front of the property or where the water line enters the house (often in the garage). Turning this valve clockwise stops all water flow to the house and limits the damage immediately.
Second, if water is near any electrical panels, outlets, or appliances, turn off the electricity to the affected area at your breaker box. Do not step into standing water that may be in contact with electrical wiring.
Third, call us at 817-670-5891. Tell our dispatcher you have a burst pipe, the location of the break (if you can see it), and whether water is still flowing. We’ll send a licensed technician equipped with the tools and common parts needed to isolate the break and make a repair — often in a single visit.
While you wait, move valuables away from the water, place towels or buckets to contain the flow, and take photos for your insurance records. If the damage is extensive, we can coordinate with water damage restoration services to help you manage cleanup alongside the plumbing repair. If the freeze caused pipe damage that requires repiping, we’ll walk you through those options as well. Read more about leak repair.
Response time depends on technician availability and your location within our service area, but we prioritize emergency calls above all other scheduling. Benjamin Franklin Plumbing of Fort Worth dispatches from two locations — our Fort Worth headquarters at 9500 Ray White Road and our Arlington location at 7501 US-287 — which means we have trucks positioned to reach most of the Metroplex efficiently.
When you call, our dispatch team will give you a realistic ETA based on current technician locations. We don’t quote response times we can’t meet. Our punctuality guarantee — if there’s a delay, it’s you we pay — applies to every appointment, including emergency calls. Homeowners in Fort Worth, Arlington, Mansfield, Grand Prairie, and Burleson can typically expect a technician faster than those in outlying areas, though we serve the broader DFW Metroplex as well.
The best way to get help fast is to call 817-983-7876 and let our team know the nature and severity of the problem so we can prioritize accordingly.
Fort Worth doesn’t freeze often, but when it does — like the events in 2021 and 2022 — the damage can be severe because many North Texas homes weren’t built with prolonged freezing temperatures in mind. Exposed pipes in attics, exterior walls, garages, and crawl spaces are most vulnerable.
If you suspect frozen pipes (no water flow, frost visible on exposed pipes, or unusual sounds when you turn on a faucet), do not attempt to thaw them with an open flame or a heat gun at high temperature. Applying too much heat too quickly can crack the pipe or loosen joints. Instead, use a hair dryer on a low setting, wrap the pipe with warm towels, or turn up the heat in the affected area and open the faucet slightly to relieve pressure.
If a pipe has already burst or you can’t locate the freeze point, call Benjamin Franklin Plumbing of Fort Worth at 817-983-7876. Our technicians carry pipe-thawing equipment and the repair materials needed to address freeze damage on site. We also provide guidance on preventive measures — insulating exposed pipes, disconnecting garden hoses before winter, and knowing where your shutoff valve is — so you’re prepared when the next freeze warning hits. Learn about yard line water leaks.
Yes, but with an important caveat: if you smell gas inside your home, your first call should be to your gas utility provider (Atmos Energy at 1-866-322-8667 for most Fort Worth addresses) and you should evacuate the home immediately. Do not operate light switches, lighters, or any electrical devices. The utility will dispatch a crew to locate the leak and make the line safe.
Once the utility has confirmed the situation is stable, or if the leak is on your side of the meter in a non-emergency scenario, our team can handle gas line leak detection, pressure testing, and code-compliant repairs. Our technicians are licensed and equipped to work on residential gas piping, and we perform repairs under the supervision of master plumber William McDaniel (TX License M-17631).
We also provide gas line installation for new appliances — water heaters, stoves, dryers, and outdoor grills — so if your gas line needs aren’t an emergency, we can help with those too.
Call us anyway. Our dispatch team talks homeowners through plumbing situations every day — it’s one of the things they’re best at.
As a general rule: if water is actively flowing where it shouldn’t, if sewage is backing up into your home, if you’ve lost all water pressure, or if you smell gas, treat it as an emergency. If the issue is a slow drip, a toilet that’s running, or a drain that’s sluggish but still moving, you likely have time to schedule a regular appointment — though we still recommend acting soon before a minor issue becomes a major one.
We offer same-day scheduling when availability allows, and our online booking and phone lines are open around the clock. Whether it’s urgent or just concerning, Fort Worth and Arlington homeowners can always reach us at 817-670-5891 and we’ll point you in the right direction.
Ready to schedule service? Call 817-983-7876 or Book an Appointment Online Benjamin Franklin Plumbing of Fort Worth — If there’s a delay, it’s you we pay.®
Copyright © 2026 Benjamin Franklin Plumbing. All Rights Reserved.
Privacy Policy | Terms of Service | Disclaimer | Cookie Policy | Privacy Settings
